AI-powered legal assistant for travel disputes, flight delays, and hotel deposit issues. Built for travelers in Thailand, Singapore, Malaysia and across Southeast Asia.
Hotel deposit
Bangkok, Thailand · ฿5,000
Withholding the deposit without proof of damage breaches Thailand's Consumer Protection Act B.E. 2522.
Leverage points
Pick a category to get a tailored rights analysis and a draft complaint.
Unreturned deposits & wrong bookings
Security deposits not refunded after checkout, charges for damage you didn't cause, double bookings, or rooms that don't match what you paid for.
Start claimDelays & missed connections
Long delays, cancellations, missed connections caused by the airline, denied boarding, or refusal to refund a clearly airline-caused disruption.
Start claimDeceptive cancellation advice
Booking sites pressuring you to cancel an active policy, insurers denying claims using fine-print loopholes, or sellers misrepresenting coverage.
Start claimDescribe your situation, where it happened, and upload evidence (screenshots, receipts).
Grounded in Thai CPA, Singapore CPFTA, MAVCOM rules and more — a real legal analysis, not a chatbot.
A formal email, ready to send to the platform or regulator. Plus the leverage points to push back.
Country-specific guides for SE Asia travelers.
Thai hotels routinely hold cash or card pre-authorisations as deposits. Under the Consumer Protection Act B.E. 2522, they cannot withhold funds without documented, itemised damage.
ThailandTour operators that cancel last-minute or substitute inferior services owe you a refund or like-for-like substitute under Thai consumer law.
SingaporeSingapore's Consumer Protection (Fair Trading) Act gives strong remedies against misleading hotel and OTA practices. CASE is the primary escalation channel.